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Reviews and reputation

Restaurant reviews and reputation management across Google and the delivery apps.

We send review requests after a visit, draft replies in English and Arabic, and watch your rating each week.

What we do

More recent reviews and faster replies, in English and Arabic.

We run review requests, reply drafts and monitoring from Dubai.

Who it is for

Your rating on Google, the apps and social, by type of venue.

Restaurants

Your Google rating sits beside the other venues on your street. We send a request after each visit, so recent guests can rate you there.

Cafés

We ask your regulars for a Google review after a visit, and draft a reply when one lands.

Hotel outlets

Guests rate your outlet on Google, the delivery apps and social. We monitor all three for you.

How it runs

Requests, replies and monitoring, set up in four steps.

  1. Audit and plan

    We read your rating, recent reviews and reply history, then agree targets with you.

  2. Launch

    We switch on review requests, reply drafting and monitoring across Google, the delivery apps and social.

  3. Review each week

    We go through new reviews and replies with you and adjust when the requests go out.

  4. Scale

    Groups add each new venue to the same request and reply setup.

Questions

Questions about your reviews and replies.

Do you reply to reviews in Arabic?

Yes. We draft replies in English and Arabic.

Do you watch the delivery apps as well as Google?

Yes. Our monitoring covers Google, the delivery apps and social, and the new reviews go into your weekly report.

Do replies go out without our approval?

No. We draft each reply, and a person approves it before it posts.

Next step

Book a call about your reviews and rating.

We look at your rating and reply history on the call. After that, you stay month to month with no lock-in.