Restaurants
You paid to fill the table once. We follow up on WhatsApp after the visit and ask the guest to book the next one.
WhatsApp and CRM automation
WhatsApp and CRM automation that brings first-time guests back.
We set up WhatsApp Business, SMS and email flows for UAE restaurants, written in English and Arabic.
What we do
Your guest list, put to work on WhatsApp, SMS and email.
Your strategist in Dubai sets up the flows and reads the results with you each week.
- WhatsApp Business Platform setup, with opt-in broadcasts and automated follow-ups that keep a real reply path open
- Guest journeys that send a message after a first visit, a birthday or a quiet month
- Win-back and occasion campaigns across WhatsApp, SMS and email
- Loyalty and feedback loops built around your regulars
- Compliant opt-in collection at each guest touchpoint
- Message copy in English and Arabic
Who it is for
Repeat visits for restaurants and cafés, reorders for cloud kitchens.
Cafés
We send birthday and occasion messages in English or Arabic that give your regulars a reason to come in this week.
Cloud kitchens
Your guests order through the apps. We set up compliant opt-in collection on your own channels and send win-back flows to the guests who join.
How it runs
The four steps behind your WhatsApp flows.
Audit and plan
We review how you collect guest contacts today, then agree the flows, targets and tracking with you.
Launch
We put your WhatsApp Business setup, opt-in points and first automations live, with measurement from day one.
Review each week
We read the week's covers, bookings and cost per guest with you, then change the messages and when they send.
Scale
We then add occasion campaigns, SMS and email, and more venues or emirates.
Guides from our blog
Three guides on WhatsApp and repeat guests.
Questions
About WhatsApp and CRM for your venue.
Can I start with WhatsApp alone?
Yes. You can start with WhatsApp and add SMS, email or other services later. We agree that scope on the free growth call.
Do guests have to opt in before we message them?
Yes. We build compliant opt-in collection into each touchpoint, and our broadcasts go to guests who have opted in.
Do you write the messages in Arabic?
Yes. We write and run guest messages in English and Arabic.
Next step
Plan your first WhatsApp flows on a free call.
Thirty minutes on how you reach past guests today, and the first flows we would build.